Privacy Policy

1. Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our bookkeeping services or visit our website.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data and your privacy rights.

2. Information We Collect

We may collect the following types of information:

• Personal identification information: Name, email address, phone number, and other contact details you provide when filling out forms on our website or contacting us.
• Financial information: Details necessary for providing our bookkeeping services, such as financial records, tax information, and business data.
• Technical information: IP address, browser type and version, time zone setting, operating system, and platform, as well as other technology on the devices you use to access our website.
• Usage information: Information about how you use our website and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our bookkeeping services
• To notify you about changes to our services
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues

4. Data Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorized access or disclosure.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Cookies

We use cookies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more information, please see our Cookie Policy.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any incomplete or inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Withdraw consent at any time

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +27 21 836 720
• By mail: 17 Loop Street, Cape Town, 8000, South Africa