Terms and Conditions

1. Introduction

Welcome to our Terms and Conditions. These terms govern your use of our bookkeeping services and website. By using our services or accessing our website, you agree to these terms in full.

If you disagree with these terms and conditions, you must not use our services or access our website.

2. Services

We provide bookkeeping services to businesses and individuals in South Africa, including personal finance management, tax filing, and business accounting.

We commit to delivering our services with professionalism, accuracy, and in compliance with South African financial regulations. However, the ultimate responsibility for financial decisions and compliance with tax laws remains with the client.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for us to perform our services
• Respond to requests for additional information in a timely manner
• Pay for services as agreed upon in our service contract
• Review all documents and financial statements provided by us
• Inform us promptly of any errors or discrepancies in our work

4. Fees and Payment

Our fees are based on the specific services requested and the complexity of your financial situation. We will provide a clear outline of our fees before beginning any work.

Payment terms will be specified in your service agreement. Late payments may incur additional charges, and we reserve the right to suspend services until payment is received.

5. Confidentiality

We take client confidentiality seriously. We will not disclose any client information to third parties unless:

• Required by law
• Necessary to perform our services (with your prior consent)
• You have given explicit permission for us to do so

For more details on how we handle your information, please refer to our Privacy Policy.

6. Limitation of Liability

While we strive for accuracy in all our work, we cannot be held liable for:

• Errors resulting from incorrect information provided by the client
• Losses arising from decisions made based on our guidance
• Indirect or consequential losses related to our services
• Any issues arising from late submission of information by the client

Our liability is limited to the amount paid for the specific services in question.

7. Termination

Either party may terminate the service agreement with written notice as specified in your service contract. Upon termination:

• All outstanding fees become immediately payable
• We will return all client documents and materials
• We will provide reasonable assistance in transitioning to another service provider

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or that of our content suppliers and is protected by South African and international copyright laws.

You may view, download, and print content from our website for your personal use, but you may not reproduce, modify, or distribute it without our explicit permission.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of South Africa.

10. Changes to Terms

We may revise these terms and conditions from time to time. The most current version will always be posted on our website with the effective date.

Your continued use of our services after changes are made constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about our Terms and Conditions, please contact us:

• By email: [email protected]
• By phone: +27 21 836 720
• By mail: 17 Loop Street, Cape Town, 8000, South Africa